FIELD CARE SOLUTIONS LTD

TERMS AND CONDITIONS FOR HAZARDOUS PESTICIDE WASTE COLLECTION

 

Company: Field Care Solutions Ltd

Waste Carrier, Broker & Dealer Registration: CBDU637660

Registration Tier: Upper Tier

Registered with: Environment Agency

Effective Date: May 2026

 

1. About These Terms

 

These Terms and Conditions apply to the collection of obsolete, unwanted, out-of-date or otherwise waste pesticides and related agricultural chemical waste by Field Care Solutions Ltd ("Field Care Solutions", "we", "us" or "our").

 

By requesting, booking or agreeing to a collection, the customer ("Customer", "you" or "your") agrees to these Terms and Conditions.

 

These Terms are intended to operate alongside, and not replace, any obligations imposed by applicable environmental, waste, health and safety, dangerous-goods and other legislation.

 

2. Our Waste Carrier Registration

 

Field Care Solutions Ltd is registered with the Environment Agency as an Upper Tier Waste Carrier, Broker and Dealer.

 

Our registration number is: CBDU637660

 

Our registration covers our activities as a waste carrier, broker and dealer within the scope of our registration and applicable law.

 

Our registration does not mean that every waste type, treatment process or waste facility is automatically authorised. Waste will only be transported, brokered, dealt with or delivered to facilities that are appropriately authorised to receive the relevant waste.

 

3. Our Services

 

Field Care Solutions provides collection services for obsolete, unwanted and out-of-date pesticides from:

 

• Farms

• Agricultural businesses

• Horticultural businesses

• Commercial premises

• Estates

• Land management businesses

• Other businesses holding unwanted pesticide products.

 

Our services may include:

 

1. Assessment of the waste before collection

2. Arranging or carrying out collection

3. Loading and transportation

4. Completion of applicable waste documentation

5. Arranging delivery to an appropriately authorised waste facility and

6. Arranging appropriate treatment, recovery or disposal through authorised facilities.

 

Unless specifically agreed in writing, Field Care Solutions does not undertake to treat, recover or dispose of the waste itself at its own premises.

 

4. Waste Covered by These Terms

 

These Terms primarily apply to obsolete, unwanted or out-of-date pesticide products, including agricultural pesticide products such as:

 

• Herbicides

• Fungicides

• Insecticides

• Molluscicides

• Rodenticides

• Plant growth regulators

• Other pesticide products which have become waste.

 

They may also apply to associated pesticide packaging and contaminated materials where these have been specifically agreed for collection.

 

The waste must be described accurately before collection.

 

5. Customer's Duty to Provide Accurate Information

 

Before collection, the Customer must provide accurate information about the waste.

 

This should include, where reasonably available:

 

• Product name

• Manufacturer

• Active ingredients

• Formulation

• Approximate quantity

• Number and type of containers

• Container sizes

• Condition of containers

• Whether products are liquid, powder, granule or another form

• Any known hazards

• Whether products are leaking or damaged

• Location of the Waste

• Any relevant Safety Data Sheets or product information.

 

The Customer must not knowingly provide false, misleading or incomplete information.

 

If the waste presented for collection differs materially from the information provided to Field Care Solutions, we may refuse collection or charge additional reasonable costs resulting from the difference.

 

6. Identification and Classification of Waste

 

The Customer is responsible for providing all information reasonably available to identify and describe the waste.

 

Field Care Solutions may request additional information before agreeing to a collection.

 

This may include:

 

• Photographs

• Product labels

• Safety Data Sheets

• Stock or inventory lists

• Product registration information

• Waste classification information

• Other information necessary to establish how the waste must be handled.

 

Where waste cannot be adequately identified or classified, Field Care Solutions may refuse collection until the waste can be safely and lawfully classified.

 

The Environment Agency requires waste to be properly classified before it is collected, transported or disposed of.

 

7. Customer's Responsibility Before Collection

 

Until the waste is collected, the Customer remains responsible for ensuring that the waste is stored safely and securely and in accordance with applicable legal requirements.

 

The Customer must:

 

• Keep waste secure

• Prevent unauthorised access

• Keep incompatible chemicals appropriately separated

• Prevent leakage or escape

• Protect containers from damage

• Keep waste away from drains and watercourses

• Provide appropriate information concerning hazards

• Notify Field Care Solutions of any known leakage, damage or contamination.

 

The Customer must not mix different pesticides or hazardous substances unless this has been specifically agreed and is lawful and safe to do so.

 

8. Packaging and Containers

 

Where reasonably practicable, pesticides should remain in their original containers. Containers must be securely closed and suitable for the material they contain.

 

The Customer must notify Field Care Solutions before collection if:

 

• A container is leaking

• A container is damaged

• A container is badly corroded

• A container is swollen or otherwise compromised

• The contents are unidentified

• The Customer believes there may be a risk of leakage or contamination.

 

We may refuse to load waste where its condition presents an unacceptable risk to our employees, contractors, vehicles, the public or the environment.

 

Where additional packaging, over-packing, containment or specialist handling is required, additional charges may apply.

 

9. Access to the Collection Site

 

The Customer must provide safe and reasonable access to the collection location.

 

The Customer must notify Field Care Solutions of any known hazards, including:

 

• Restricted or difficult access

• Uneven or unstable ground

• Steep slopes

• Overhead cables

• Agricultural machinery

• Livestock

• Confined areas

• Chemical storage areas

• Watercourses

• Poor ground conditions

• Other hazards which may affect the safety of the collection.

 

Field Care Solutions may refuse to enter or operate at a site if, in our reasonable opinion, conditions are unsafe.

 

10. Inspection Before Collection

 

Our driver or authorised representative may inspect the waste before loading.

 

The inspection may include checking:

 

• The identity of the waste

• Quantities

• Packaging

• Labelling

• Condition of containers

• Compatibility

• Documentation

• Collection-site conditions

 

Acceptance of a booking does not guarantee that the waste will be collected if the waste or conditions at the Collection Site differ materially from the information provided.

 

11. Right to Refuse Waste

 

Field Care Solutions reserves the right to refuse all or part of a collection where:

 

• The waste cannot be identified

• The waste has been incorrectly described

• The waste is materially different from the description supplied

• Packaging is unsafe

• Containers are leaking or damaged

• The waste presents an unacceptable risk

• Required documentation is missing or incorrect

• The waste cannot lawfully be transported

• The intended receiving facility cannot accept the waste

• Collection would breach applicable legislation

• The collection site is unsafe

• We do not have the appropriate authorisation or arrangements to handle the waste.

 

Where reasonably practicable, we will explain the reason for refusing collection.

 

12. Hazardous Waste Documentation

 

Where the waste is classified as hazardous waste, the required hazardous-waste consignment documentation must accompany the movement.

 

The Customer must provide the information necessary for the consignment documentation to be completed correctly.

 

Field Care Solutions will complete the part of the documentation applicable to us as carrier.

 

We will check the relevant waste information before accepting the waste for transport.

 

The waste will be transported to the destination identified on the applicable documentation and that destination must be appropriately authorised to receive the waste.

 

Environment Agency guidance requires hazardous waste movements to be accompanied by the appropriate consignment note and requires carriers to check the relevant information before accepting the waste .

 

13. Destination and Disposal

 

Field Care Solutions will arrange for collected waste to be delivered to an appropriately authorised receiving facility.

 

The Customer acknowledges that the final treatment, recovery or disposal method may depend upon:

 

• The classification of the waste

• The condition of the waste

• The composition of the waste

• The requirements of the receiving facility

• Environmental legislation

• Available treatment technology

• Other circumstances outside our reasonable control.

 

We do not guarantee a particular treatment or disposal method unless specifically agreed in writing.

 

14. Pricing and Quotations

 

Our quotation will be based on the information provided by the Customer.

 

Unless expressly stated otherwise, a quotation may be adjusted if the waste actually presented for collection materially differs from the information on which the quotation was based.

 

Additional charges may apply for:

 

• Additional quantities

• Additional containers

• Additional collection time

• Waiting time

• Failed collections

• Unsuitable access

• Additional labour

• Special handling

• Repackaging

• Over-packing

• Leaking or damaged containers

• Unidentified products

• Additional transport requirements

• Specialist treatment

• Laboratory analysis

• Emergency collections

• Other reasonable costs arising from circumstances not disclosed before the quotation.

 

Any additional charges will be communicated to the Customer where reasonably practicable.

 

15. Payment

 

Field Care Solutions requires payment as agreed on each estimate, these tim

 

If an invoice remains unpaid after the due date, we may suspend further services until the account is brought up to date.

 

We reserve the right to recover reasonable costs associated with the recovery of overdue payments .

 

16. Cancellation and Failed Collections

 

The Customer should provide reasonable notice if a collection needs to be cancelled or rearranged.

 

We reserve the right to charge reasonable costs where we attend a collection and are unable to complete it because:

 

• The Customer is not ready

• The waste is unavailable

• The waste differs materially from the agreed description

• Access is unavailable or unsafe

• Required documentation is unavailable

• The Customer cancels at short notice

• Another circumstance within the Customer's control prevents collection.

 

17. Dangerous Goods Transportation

 

Some pesticide products may also be subject to dangerous-goods transportation requirements.

 

Where applicable, Field Care Solutions will comply with the transportation requirements relevant to the waste being carried.

 

The Customer must provide all information reasonably necessary to establish the transport requirements.

 

The Customer must notify Field Care Solutions of any known transport-related hazards or special handling requirements.

 

18. Spills, Leaks and Environmental Incidents

 

The Customer must notify Field Care Solutions before collection if any waste is leaking, has previously leaked, or has contaminated its surrounding area.

 

If a spill or release occurs during collection, Field Care Solutions will take reasonable steps appropriate to the circumstances to protect people and the environment and to control the incident.

 

Where an incident results from inaccurate information, unsafe storage, defective packaging, undisclosed hazards or other circumstances for which the Customer is responsible, Field Care Solutions reserves the right to recover reasonable additional costs, subject to applicable law.

 

19. Customer's Authority to Transfer Waste

 

The Customer warrants that:

 

• It has lawful possession or control of the waste

• It is entitled to arrange for the waste to be collected

• The information supplied about the waste is accurate to the best of its knowledge

• It has not deliberately concealed any relevant information concerning the waste

 

The Customer must not give Field Care Solutions waste belonging to another party without having the necessary authority to do so.

 

20. Waste Duty of Care

 

The Customer acknowledges that waste producers and holders have legal duties concerning the safe storage, description and transfer of waste.

 

The use of Field Care Solutions does not remove the Customer's statutory responsibilities as waste producer or holder.

 

Field Care Solutions will likewise comply with the duties applicable to us in our capacity as registered waste carrier, broker and dealer.

 

The Environment Agency's waste duty-of-care guidance makes clear that responsibilities apply throughout the waste chain and that waste should only be transferred to appropriately authorised persons or facilities.

 

21. Records and Documentation

 

Field Care Solutions may retain records relating to collections, including:

 

• Customer details

• Collection addresses

• Waste descriptions

• Quantities

• Waste classification information

• Consignment notes

• Photographs

• Carrier records

• Destination information

• Rejected-load records

• Other relevant waste-management documentation.

 

Such records may be retained for the periods required by applicable legislation.

 

The Customer must provide information reasonably required for regulatory or compliance purposes.

 

22. Rejected Loads

 

If the receiving facility rejects waste because the waste is incorrectly described, incorrectly classified, unsuitable, contaminated, improperly packaged or otherwise unacceptable, Field Care Solutions will take reasonable steps to deal with the rejected load in accordance with applicable requirements.

 

Additional costs arising from a rejection may be charged to the Customer where the rejection results from information or circumstances for which the Customer was responsible.

 

23. Subcontractors and Authorised Facilities

 

Field Care Solutions may use suitably qualified and authorised subcontractors, carriers, treatment facilities or disposal facilities where reasonably necessary to provide the services.

 

Where subcontractors or third-party facilities are used, relevant information concerning the waste may be shared where necessary for its safe and lawful management.

 

24. Liability

 

Nothing in these Terms excludes or limits liability which cannot lawfully be excluded or limited.

 

Subject to that requirement, Field Care Solutions will not be responsible for losses arising from:

 

• Inaccurate or incomplete information supplied by the Customer

• Undisclosed characteristics of the waste

• Unsafe or defective containers

• The Customer's failure to comply with these Terms

• Unsafe conditions at the collection site

• Circumstances beyond our reasonable control

• The actions or omissions of third parties outside our reasonable control.

 

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

 

25. Customer Indemnity

 

To the extent permitted by law, the Customer will be responsible for reasonable losses, costs and expenses incurred by Field Care Solutions as a result of:

 

• Materially inaccurate information about the waste

• Failure to disclose known hazards

• Supplying waste materially different from the agreed description

• Unsafe storage or packaging for which the Customer was responsible

• Unlawful possession or transfer of the waste

• Breach of applicable waste, environmental, health and safety or other legislation by the Customer.

 

This provision does not apply to the extent that the relevant loss was caused by Field Care Solutions' own negligence, wilful misconduct or breach of law.

 

26. Environmental Compliance

 

Field Care Solutions will operate within the scope of its applicable registrations, authorisations and legal obligations.

 

Our Upper Tier Waste Carrier, Broker and Dealer registration number is: CBDU637660

 

The Customer acknowledges that registration as a waste carrier, broker and dealer does not itself constitute an environmental permit for a separate waste treatment, storage or disposal operation.

 

Where waste is delivered to another facility for treatment, recovery or disposal, that facility must have the appropriate authorisation for the relevant waste.

 

27. Force Majeure

 

Field Care Solutions will not be liable for delay or failure to provide services caused by circumstances outside our reasonable control.

 

These may include:

 

• Severe weather

• Flooding

• Fire

• Accident

• Road closure

• Vehicle breakdown

• Industrial action

• Regulatory restrictions

• Emergency restrictions

• Closure or unavailability of a receiving facility

• Changes in legal requirements

• Other circumstances which could not reasonably have been prevented.

 

28. Confidentiality and Data Protection

 

We will treat commercially sensitive information provided by the Customer as confidential except where disclosure is required by law or reasonably necessary to provide the Services.

 

Personal information will be handled in accordance with applicable UK data-protection legislation and our Privacy Policy.

 

29. Complaints

 

Any complaint concerning our Services should be submitted to:

 

Field Care Solutions Ltd

Email: rob@fieldcaresolutions.co.uk

Telephone: 01572 360129

Address: C/O Xitax Ltd, Pera Business Park, Nottingham Road, Melton Mowbray, Leicestershire, LE13 0PB

 

We will investigate complaints reasonably and seek to provide an appropriate response.

 

30. Changes to These Terms

 

Field Care Solutions may update these Terms from time to time to reflect changes in legislation, regulatory requirements, our Services or our operating procedures.

 

The Terms applying to a collection will normally be those in force when the collection is accepted.

 

31. Governing Law

 

These Terms shall be governed by the laws of England and Wales, unless otherwise required by applicable law.

 

The courts of England and Wales shall have jurisdiction over disputes arising from these Terms, subject to any statutory rights that cannot legally be excluded.

 

CUSTOMER DECLARATION

 

By requesting or accepting a collection from Field Care Solutions Ltd, the Customer confirms that:

 

1. The information provided about the waste is accurate to the best of its knowledge

2. All known hazardous characteristics have been disclosed

3. Any leaking, damaged or compromised containers have been identified before collection

4. The customer has lawful authority to transfer the waste

5. The waste has been stored safely pending collection

6. The Customer will provide all information reasonably required to complete waste documentation

7. The customer understands that Field Care Solutions may refuse waste that cannot be safely or lawfully collected

8. The customer agrees to these Terms and Conditions.

 

Customer / Business Name: ______________________________

Contact Name: _________________________________________

Telephone: ____________________________________________

Email: ________________________________________________

Signature: _____________________________________________

Date: _________________________________________________

 

FIELD CARE SOLUTIONS LTD

 

Field Care Solutions Ltd

Upper Tier Waste Carrier, Broker & Dealer

Environment Agency Registration No.: CBDU637660

 

Email: rob@fieldcaresolutions.co.uk

Telephone: 01572 360129

Website: www.fieldcaresolutions.co.uk

Registered Office: C/O Xitax Ltd, Pera Business Park, Nottingham Road, Melton Mowbray, Leicestershire, LE13 0PB